Refund Policy

Last updated: 04/10/2022

PayPal Refunds

We will issue refunds in certain cases. We will never accept threats for PayPal chargebacks or emails demanding we refund “or else“. The nicer you are to us, the more likely we are to give a refund. If you have already used premium commands, it is unlikely you will be given a refund. If you choose to chargeback without first consulting us about a refund, we reserve the right to ban you and anyone associated with you from the bot.

How to request a refund

Refunds can be requested by sending an email to contact@kyubot.com or join our support server and contact our staff team.

Reasons for potential refunds

• ○ Fraud/Unauthorized payments (requires proof)
• ○ Issues with recieving donor perks

Bad reasons for refunds

• ○ I didn't know commands needed certain permissions
• ○ I don't use the services anymore